TPG Broadband

If you are tired of seeing extra download charges on your broadband bill you might want to check TPG out.

TPG has plans starting at $29.95 per month with the higher speed plans starting at $49.95 per month.

The download allowance is generous, but more importantly, if you exceed your limit you do not get charged more. No surprise bills at the end of the month. They simply slow your speed until the end of the month.

We find the $49.95 plan to be adequate for most people. That gives you download speeds of up to 1500 with a download limit of 18GB split 8GB during peak hours and 10GB at off peak hours.

There is a start up fee and no free modem, but in the long run their plans should save you some money. To sweeten the pie the contract is only six months.

We have no problem recommending TPG to our customers.
For more information click here for TPG's website

We are dealers for TPG. We have been affilated with Internet companies that paid us more, but we feel that TPG is the better product for our customers.

Disaster Recovery

It is not a question of if!
It is a question of when will you have a computer disaster
Hard Drive Malfunction
Corrupt Windows File
Corrupt Systems File
Spyware or Virus Makes Your Computer to Fail

You can now have protection that is similar to that enjoyed by large companies with dedicated IT departments.

Acronis True Image
Available in both home and professional editions

Acronis True Image 11 Home is intended for use at home and in a small to medium business It is a tool that enables you to protect and recover data on your PC. Its easy-to-use wizards walk you through the steps required to protect and recover your data and system information. It can save you from having to reinstall your operating system and other programs, along with preserving your data

Mango Computer Tuition has been using Acronis for over 3 years and we are pleased with the results.
For more information see Mango Computer Tuition Recommended Software

Windows Vista Service Pack 1

Service Pack 1 as been released.

Our advice, overly cautious, as always is to wait before chasing it down. We will be installing it and testing it on our test computer and report the results here. If it presents itself as an automatic update, allow it to install and don't worry.

The reports are varied but it should make the Vista Experience more enjoyable.

Golden Mango Award to Precision Computers

It is not only a quality product that separates the good guys from the bad guys. How a problem is handled is often a true test of customer service.

One of our customers purchased a system from Precision Computers. After setting it up they noticed that the front USB port was not working. The system was purchased without an operating system so precision could not fully test it before handing it to the customer.

They called Precision Computers and arrangements were made to bring the computer back. The problem was a fault in the mainboard. The board was replaced, while the customer waited.

It is not impossible for a computer system to be dead on arrival, but Precision Computers did the right thing. The customer suffered as little inconvenience as possible.

The presentation of a Golden Mango Award is made for individual instances of Customer Service. The award is not a recommendation or endorsement by Mango Computer Tuition. It is just our way of saying "well done".

Precision Scientific Technology (Precision Computers)
Shop 9,1230 Logan Road
Mt Gravatt Home Maker Center
Mt Gravatt Queensland

Ph: 07 3343 6433

Adaware 2007 Update Problems

Some of our customers are reporting problems when trying to update Adaware 2007. They reported that the problem started early this week.

Our advice, for now, is to just leave it alone. It could be a problem that will be solved in a week or so.

Leave the program in your computer but use other anti-spyware programs for your scans.

We will post more information as it becomes available.

Beware!!! Be Careful When Buying a Computer Overseas

When buying a laptop overseas you may end with less computer and more trouble than you expected.

A friend recently returned from overseas with a new laptop. It was a top brand at a great price. He was pretty excited with his purchase.

After a few days he discovered some pretty upsetting problems.

• His Windows Operating was a counterfeit copy
• Some other programs installed were counterfeit
• He couldn't keep his computer safe with Windows Updates
• There was CD containing the Operating System or Drivers. This could cause a problem should he have to reformat his computer
  

To make things right he will wind up paying more than if he would have made the purchase in Australia. In addition to the added expense he will spend hours "getting things right".

In some countries major brand computers are shipped without Windows, nothing wrong with that, except, if the dealer has little respect for copyright, you could end up with pirated software. Microsoft is pretty good at finding the pirated software and you'll eventually have the expense of replacing your Operating System.

It is possible to save some money when buying overseas but there are pitfalls we may not be aware of. The product may not be what you we are used to seeing at home. Before purchasing a computer check that you have a genuine operating system and disc with all the necessary software. It could be difficult to sort out problems when you return to OZ.